Privacy policy

At Sitter.Live, we take the privacy and security of our users very seriously. We understand that when it comes to children, parents want to ensure that their personal information is protected at all times.

Sitter.Live intentions are to comply with all relevant laws and regulations regarding the collection and storage of personal information, including the Children's Online Privacy Protection Act (COPPA). We take our responsibility to protect children's privacy very seriously, and we have implemented a number of safeguards to ensure that we meet all necessary legal requirements.

The Children's Online Privacy Protection Act (COPPA) is a federal law in the United States that was enacted in 1998 to protect children's privacy online. The law applies to websites, mobile apps, and other online services that collect personal information from children under the age of 13.

Under COPPA, companies that collect personal information from children must provide notice to parents and obtain verifiable parental consent before collecting, using, or disclosing that information. The notice must be clear and concise, and must explain what information is being collected, how it will be used, and who will have access to it. THIS IS YOUR NOTICE.

In addition, companies must take reasonable steps to ensure that the information they collect from children is kept secure and confidential, and must delete the information once it is no longer needed. Companies must also provide parents with the ability to review and delete their child's information, and must obtain parental consent before making any material changes to their privacy policies.

Overall, COPPA is an important law that helps protect children's privacy online and ensures that companies are transparent about their data collection practices.

It's important to note that by using our app, parents are making a cognitive decision to allow us to collect their child's data in order to provide relevant products or services. We make this clear in our terms and conditions, which users must agree to before using our app. While we understand that parents may have concerns about the collection of their child's data, we believe that we have taken all necessary steps to protect that data and ensure that it is used only for the purposes for which it was intended.

In the event that a parent changes their mind about giving consent or asks us to delete their child's data, we will work to the best of our abilities to accommodate that request. However, it's important to note that in some cases, the only way for us to stop the collection of their child's data may be to cancel their service. We make this clear in our terms and conditions, and it is the responsibility of the parent to cancel their subscription if they no longer wish to use our app or have their child's data collected.

Overall, we believe that our practices are in compliance with all relevant US laws and regulations, and we take our responsibility to protect children's privacy very seriously. We encourage parents to read our terms and conditions and privacy policy carefully before using our app, and to contact us with any questions or concerns they may have.

Here's more you need to know about our privacy policy:

Collection of Information: We collect personal information such as your child's name and age, as well as your name, email address, and other contact information. We use this information to provide our services, communicate with you about your account, and improve our app. We may also collect information about your child's activities and interactions with the app, including recordings of tasks and geolocation completed by babysitters.

By your use of the app and website you acknowledge that Sitter.Live may collect personally identifiable information about individuals online, including a variety of information such as names, addresses, online contact information, telephone numbers, and geolocation information.

Sharing of Information: We do not share personal information with third-party companies or advertisers. We may share information with trusted partners, such as payment processors, for the purpose of providing our services. We will never share your child's personal information without your consent, except as required by law.

At Sitter.Live, we collect personal information about your child, including but not limited to written emergency care, tasks and activities, pictures, galleries, PDF reports, and your child's profile with age, birth date, weight, allergies, medicines, likes/dislikes, habits, geolocation and personal preferences. All of this information is written and authorized by parents and guardians in accordance with our terms and conditions and privacy policy.

We use this information to provide our services, communicate with you about your account, and improve our app. We may share information with trusted partners, such as payment processors, for the purpose of providing our services. We will never share your child's personal information without your consent, except as required by law.

Once again, please note that, Sitter.Live through it’s app, obtains verifiable parental consent before collecting, using, or disclosing any personal information about your child. It's important to us that you feel comfortable and secure using our app, and we encourage you to read our terms and conditions and privacy policy carefully before using our app."

Children's Privacy: Sitter.Live app is intended for use by parents and guardians. Sitter.Live does not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under the age of 13 without verifiable parental consent, we will take steps to delete that information as quickly as possible.

Disclaimer:

User Conduct: You agree to use our app only for lawful purposes and in compliance with these terms and conditions. You agree not to engage in any conduct that could damage or interfere with our app, or that could violate any applicable laws or regulations.

Indemnification: You agree to indemnify and hold us harmless from any and all claims, damages, expenses, and liabilities arising from your use of our app, including but not limited to any claims of loss, or harm that may arise from the use of our app, including but not limited to any loss of data or information, any damage to your device, or any personal injury or harm to your child, personal injury, loss of data, or breach of privacy.

Limitation of Liability: We will not be held liable for any damages, loss, or harm that may arise from the use of our app, including but not limited to any loss of data or information, any damage to your device, or any personal injury or harm to your child.

Termination: We may terminate or suspend your account at any time for any reason, including but not limited to a violation of these terms and conditions. You may terminate your account at any time by contacting us.

Governing Law: These terms and conditions are governed by the laws of the United States and the State of Ohio. Any disputes arising from these terms and conditions will be resolved in the state or federal courts located in Ohio.

Hold Harmless Agreement: By using our app, you agree to hold Sitter.Live harmless from any and all claims, damages, losses, or expenses arising from the collection, use, or disclosure of personal information about your child. This includes, but is not limited to, claims for invasion of privacy, defamation, or negligence.

Acknowledgment of Risks: You acknowledge that there are risks associated with the collection, use, and disclosure of personal information about your child, including the risk of unauthorized access, disclosure, or destruction of that information. You accept these risks and agree to release Sitter.Live from any and all liability arising from those risks.

Changes to Data Notice and Terms and Conditions: We may update these terms and conditions from time to time. It is your responsibility to check these Privacy Policy and Terms and Conditions periodically for any changes. By continuing to use our app after any changes to these terms and conditions, you agree to be bound by the updated terms.

AGAIN: While we take all necessary steps to protect your child's personal information, we cannot guarantee that our app will be completely secure at all times. By using our app, you acknowledge and agree to the disclaimers in this Privacy Policy.

By using our app, you agree to these terms and conditions and acknowledge that you have read and understood our privacy policy and disclaimer.

Thank you for using Sitter.Live!