Terms of Use

Welcome to SITTER.LIVE! These Terms and Conditions govern your use of our website and mobile application.

The purpose of SITTER.LIVE is to provide parents and guardians with a secure and reliable mobile application to manage and monitor child care services. Our mission is to enhance the overall experience of child care by enabling parents and guardians to easily connect with and manage professional and experienced babysitters while also ensuring the safety and well-being of their children through a variety of features and tools. We aim to simplify and streamline the communication between Parents and (baby) sitters while also providing transparency and peace of mind through real-time updates, task recording, and communication tools. Our ultimate goal is to become the go-to platform for parents and guardians seeking trusted and efficient child care services.

THIS FOLLOWING TERMS OF USE (THE “TERMS” OR “TERMS OF USE”) CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND THE OPERATOR OF THIS WEBSITE AND THE AFFILIATED SITTER.LIVE MOBILE APPLICATION, SITTERLIVE, LLC (HEREAFTER, “SITTER.LIVE,” “WE,” “US”, “OUR”, “MOBILE APP” OR “COMPANY”). PLEASE REVIEW THE FOLLOWING TERMS AND CONDITIONS CONCERNING YOUR USE AND ACCESS TO SITTER.LIVE, AND THE SITTER.LIVE MOBILE APPLICATION (COLLECTIVELY REFERRED TO AS THE “WEBSITE”). THE TERMS APPLY TO ALL USERS OF THE WEBSITE, INCLUDING THOSE WHO ARE ACCESSING THE WEBSITE AS GUESTS AND REGISTERED USERS. BY ACCESSING OR USING THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU SHOULD NOT ACCESS OR USE THE WEBSITE. THE TERMS OF USE ARE SUBJECT TO CHANGE BY SITTER.LIVE AT ANY TIME IN ITS DISCRETION. YOUR USE OF THE WEBSITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE REVIEW THESE TERMS OF USE REGULARLY.

SIMPLY NAVIGATING THE WEBSITE, OR SITTER.LIVE MOBILE APP, OR THOSE WHO REGISTER AN ACCOUNT. BY USING OR ACCESSING THE WEBSITE OR SITTER.LIVE MOBILE APP, YOU AGREE TO BE BOUND BY THE TERMS. IF YOU DO NOT AGREE TO THE TERMS, DO NOT USE THE WEBSITE OR MOBILE APP SERVICE.

SIMPLY NAVIGATING THE WEBSITE, OR SITTER.LIVE MOBILE APP, OR THOSE WHO REGISTER AN ACCOUNT. BY USING OR ACCESSING THE WEBSITE OR SITTER.LIVE MOBILE APP, YOU AGREE TO BE BOUND BY THE TERMS. IF YOU DO NOT AGREE TO THE TERMS, DO NOT USE THE WEBSITE OR MOBILE APP SERVICE.

Personal Information Collection: SITTER.LIVE collects personal individually identifiable information about an individual collected online, including but not limited to, QR codes, emergency care, tasks and activities, pictures, galleries, photograph(s), video, or audio file where such file contains a child's image or voice, geolocation information sufficient to identify street name and name of a city or town; orPDF reports, and your child's profile with age, birth date, weight, allergies, medicines, likes/dislikes, habits, geolocation information sufficient to identify street name and name of a city or town; or, personal preferences, including your name, contact information, and payment information. All of this information is written and authorized by parents and guardians in accordance with our terms and conditions and privacy policy.

Verifiable Parental Consent: SITTER.LIVE uses every obtainable method to get verifiable consent from a parent or guardian before collecting any personal information from a child. This means making any reasonable effort (taking into consideration available technology) to ensure that before personal information is collected from a child, a parent of the child receives notice of the operator's personal information collection, use, and disclosure practices and authorizes any collection, use, and/or disclosure of the personal information.

Protection of Personal Information: SITTER.LIVE takes reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We have implemented appropriate physical, technical, and administrative safeguards to help protect against unauthorized access to or use of personal information.

Limited Access: SITTER.LIVE restricts access to personal information to employees, contractors, and agents who need to know that information in order to process it on our behalf. All individuals who have access to personal information are required to maintain its confidentiality and not to use it for any purpose other than providing services to SITTER.LIVE.

Disclosure of Personal Information: SITTER.LIVE does not sell, rent, or lease personal information to any third-party marketers. We may disclose personal information to our service providers who assist us in providing our services, such as payment processing, email distribution, and customer service. We may also disclose personal information if required to do so by law or legal process, or if we believe that such action is necessary to protect and defend the rights, property, or personal safety of SITTER.LIVE, its users, or the public.

Data Retention of Personal Information: SITTER.LIVE retains personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Online Privacy Protection Act (COPPA): SITTER.LIVE intentions are to comply with all relevant laws and regulations regarding the collection and storage of personal information, including the Children's Online Privacy Protection Act (COPPA). We take our responsibility to protect children's privacy very seriously, and we have implemented a number of safeguards to ensure that we meet all necessary legal requirements.

The Children's Online Privacy Protection Act (COPPA) is a federal law in the United States that was enacted in 1998 to protect children's privacy online. The law applies to websites, mobile apps, and other online services that collect personal information from children under the age of 13.

Under COPPA, companies that collect personal information from children must provide notice to parents and obtain verifiable parental consent before collecting, using, or disclosing that information. The notice must be clear and concise, and must explain what information is being collected, how it will be used, and who will have access to it. THIS IS YOUR NOTICE.

In addition, companies must take reasonable steps to ensure that the information they collect from children is kept secure and confidential, and must delete the information once it is no longer needed. Companies must also provide parents with the ability to review and delete their child's information, and must obtain parental consent before making any material changes to their privacy policies.

Overall, COPPA is an important law that helps protect children's privacy online and ensures that companies are transparent about their data collection practices.

It's important to note that by using our app, parents are making a cognitive decision to allow SITTER.LIVE to collect their child's data in order to provide relevant products or services. We make this clear in our terms and conditions, which users must agree to before using our app. While we understand that parents may have concerns about the collection of their child's data, we believe that we have taken all necessary steps to protect that data and ensure that it is used only for the purposes for which it was intended.

If you feel there is a breah of the COPPA law please notify SITTER.LIVE immediately by Certified mail:

SITTER.LIVE
ATTN: COPPA
2250 Perrysburg Holland Road
Suite G6
Maumee, Ohio 43537.

Here's more you need to know about our Terms and Conditions:

Collection of Information: As stated in our Privacy Policy, SITTER.LIVE collects personal information such as your child's name and age, as well as your name, email address, and other contact information. We use this information to provide our services, communicate with you about your account, and improve our app. We may also collect information about your child's activities and interactions with the app, including recordings of tasks and geolocation completed by babysitters.

By your use of the app and website you acknowledge that SITTER.LIVE may collect personally identifiable information about individuals online, including a variety of information such as names, addresses, online contact information, telephone numbers, and geolocation information.

TO MAKE VERY CLEAR: SITTER.LIVE collects personal individually identifiable information about an individual collected online, including but not limited to:

Sharing Your Information: SITTER.LIVE does not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, customer service, and data analysis. We may also share your information with our trusted partners, such as background check providers, to ensure the safety and security of your child.

Security Measures: SITTER.LIVE takes reasonable measures to protect the security and integrity of your personal information. We have implemented technical, and administrative safeguards to prevent unauthorized access, use, or disclosure of your information.

Changes to the Policy: SITTER.LIVE may update this data policy from time to time to reflect changes in our personal information practices. We encourage you to periodically review this data policy to stay informed about how we are protecting your personal information. If we make any material changes to this data policy, we will notify you by posting a prominent notice on our website or by sending you an email. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the changes.

Contact Information: If you have any questions or concerns about this data policy or our personal information practices, please contact us by Certified Mail at:

SITTER.LIVE
ATTN: Terms and Conditions
2250 Perrysburg Holland Road
Suite G6
Maumee, Ohio 43537.

Disclaimer of Warranties: SITTER.LIVE provides its services “as is” and without any warranty or guarantee. We do not guarantee the accuracy, completeness, reliability, or timeliness of any information on our site or in our services.

Limitation of Liability: SITTER.LIVE will not be liable for any damages arising from the use of our services, including but not limited to indirect, incidental, punitive, or consequential damages.

Indemnification: You agree to indemnify and hold harmless SITTER.LIVE, its officers, directors, employees, and agents from any claims, actions, damages, liabilities, and expenses arising from your use of our services or your violation of these Terms and Conditions.

Governing Law and Jurisdiction: These Terms and Conditions are governed by the laws of the state of Ohio without giving effect to any principles of conflicts of law. Any dispute arising from these Terms and Conditions will be resolved exclusively in the state or federal courts located in Lucas County.

Dispute Resolution:

In the event of any dispute arising out of or related to this perpetual license agreement, the parties agree to first attempt to resolve the dispute through good faith negotiations. If the parties are unable to resolve the dispute through negotiations, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Lucas County and shall be governed by the laws of the State of Ohio. The parties agree to waive any right to a jury trial and to submit to the jurisdiction of the state and federal courts located in Lucas County. The parties further agree not to sue each other without first attempting to resolve the dispute through negotiations and/or arbitration, except to seek injunctive relief to prevent irreparable harm. Any such injunctive relief shall be sought in the state and federal courts located in Lucas County.

Enablement:

SITTER.LIVE may enable and enforce license or subscription requirements and limitations through technological means, including but not limited to qr codes, license keys, activation codes, and other security measures. SITTER.LIVE reserves the right to monitor and audit your use of the Service to ensure compliance with app and license requirements and limitations. You agree to cooperate with SITTER.LIVE in any such monitoring or auditing activities. Any unauthorized use of the Service or violation of app license or membership subscription requirements or limitations may result in the suspension or termination of your app license or membership subscription to use the Service, and may subject you to civil and criminal liability.

NOTICE OF AUTOMATIC RENEWAL: IF YOU SUBSCRIBE TO THE SERVICES FOR A TERM (THE “INITIAL TERM”), THEN THE TERMS WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT SITTER.LIVE’S THEN-CURRENT FEE FOR SUCH SERVICES UNLESS YOU DECLINE TO RENEW YOUR SUBSCRIPTION IN ACCORDANCE WITH THE “PAYMENTS” SECTION BELOW.

NOTICE OF ARBITRATION AGREEMENT AND CLASS ACTION WAIVER: THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE AND A CLASS ACTION WAIVER, SET FORTH BELOW, WHICH AFFECT YOUR RIGHTS ABOUT RESOLVING ANY DISPUTE WITH THE COMPANY. PLEASE READ IT CAREFULLY.

Access and Compliance: By accessing the Website and/or Mobile App, you agree to be bound by the Terms of Use, all applicable laws and regulations and that you warrant and represent that you are legally entitled to do so and are abiding by all applicable laws and regulations in the jurisdiction in which you reside. You agree that SITTER.LIVE may modify this agreement and such modifications shall be effective immediately upon posting. You agree to review these Terms of Use periodically to be aware of modifications. Continued access or use of the site shall be deemed conclusive evidence of your acceptance of the modified agreement.

Disclaimers:

No Guarantees – No warranties: Although SITTER.LIVE attempts to maintain the integrity and accuracy of the services and information on the Mobile App and Website, SITTER.LIVE provides its services on an “as is” basis and makes no guarantees as to its services correctness, completeness, or accuracy. The Website may contain typographical errors, inaccuracies, or other errors or omissions. Also, unauthorized additions, deletions, or alterations could be made to the Website. If you believe that information found on the Website is inaccurate or unauthorized, please inform SITTER.LIVE by contacting us via information provided at the “Contact Us” link. SITTER.LIVE specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, SITTER.LIVE does not warrant that your use of the service will be secure, uninterrupted, always available or error-free, or that the service will meet your requirements or that any defects in the service will be corrected. SITTER.LIVE disclaims liability for, and no warranty is made with respect to, connectivity and availability.

User responsibilities: Users and Sitters are solely responsible for their interactions with each other, and any other parties with whom such User or Sitter interacts, whether online Mobile App or through the Website or offline; provided, however, that SITTER.LIVE reserves the right, but has no obligation, to intercede in disputes. Users and Sitters agree that SITTER.LIVE will not be responsible for any liability incurred as the result of such interactions. EXCEPT AS REFERENCED DIRECTLY BELOW, YOU UNDERSTAND THAT SITTER.LIVE DOES NOT CONDUCT BACKGROUND CHECKS OR OTHERWISE SCREEN OR EVALUATE USERS OF THE MOBILE APP OR WEBSITE IN ANY WAY. SITTER.LIVE ALSO DOES NOT INQUIRE INTO THE BACKGROUNDS OF ITS USERS OR SITTERS OR ATTEMPT TO VERIFY THE CHILD INFORMATION ENTERED BY ITS USERS OR SITTERS. SITTER.LIVE MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF ITS USERS OR SITTERS OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OR SITTERS. IN RARE CASES SITTER.LIVE RESERVES THE RIGHT TO COOPERATE WITH LAW ENFORCEMENT RELEASE INFORMATION ENTERED BY USER OR SITTER TO CONDUCT ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES AT ANY TIME AND USING AVAILABLE PUBLIC RECORDS).

THIRD PARTIES: YOU ACKNOWLEDGE AND AGREE THAT SITTER.LIVE IS NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD SITTER.LIVE LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF ECONOMIC DAMAGES FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU. SITTER.LIVE MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. SITTER.LIVE MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SUCH GOODS OR SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER OR SITTER CONTENT OBTAINED THROUGH SERVICES.

YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OR SITTERS OF SERVICES. YOU UNDERSTAND THAT SITTER.LIVE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OR ANY INFORMATION ENTERED BY OR OF USERS OR SITTERS OF SITTER.LIVE SERVICES. SITTER.LIVE DOES NOT GUARANTEE OR WARRANT ANY SITTERS (CAREGIVER) PERFORMANCE ON THE JOB OR OUTCOME OR QUALITY OF THE CARE PROVIDED.

Background Checks:

USE OF THE MOBILE APP OR WEBSITE

a. By using or accessing the Website, you agree to the following:

SITTER.LIVE expressly reserves the right, in its sole discretion, to terminate a User’s access to any interactive services and/or to any or all other areas of the Website due to any act that would constitute a violation of these Terms of Use.

F. Any personal information you submit to the Mobile App or Website is governed by the Privacy Policy. This Privacy Policy encompasses any and all information you may provide to the site either for purposes of submitting an order or to receive further information, updates and promotions about or related to the Mobile App or Website.

G. You are eligible to use this Mobile App or Website if you are the age of 18 or older or if you are between the ages of 13 and 17 and you comply with Section (8) below. You are ineligible to use this Mobile App or Website or its Services if your membership/subscription/registration has been suspended by SITTER.LIVE or you are under the age of 13. By becoming a Member/Subscriber/Registered User of the Mobile App or Website, you represent and warrant that you have the right, authority and capacity to use the Mobile App or Website and to abide by the Terms of Use. Your membership/subscription/registration with the Mobile App or Website is for your sole, personal use. You may not authorize others to use your membership/subscription/registration and you may not assign or otherwise transfer your account to any other person or entity.

H.If you are thirteen (13) to seventeen (17) years of age and would like to use the Mobile App or Website as a Sitter (caregiver) (a “Teen User”), you may register to use the Mobile App or Website only if your parent or legal guardian (1) consents to your registration through the Mobile App or Website and (2) becomes a registered User (a “Consenting Parent User”). Consenting Parent Users will have access to all communications between the Teen User and other Registered Users as well as a copy of all emails SITTER.LIVE sends to the Teen User. Consenting Parent Users may respond to communications sent by other Registered Users to the Teen User and may report inappropriate message content to SITTER.LIVE. Consenting Parent Users may also log in to, update the settings of and terminate their Teen User’s account.

5. Use of the SITTER.LIVE Mobile Application

The following applies to any Google Play Sourced Application accessed through or downloaded from Google Play:

6. Mediation and Arbitration Clauses: You agree to indemnify and hold harmless SITTER.LIVE, its affiliates, officers, directors, employees, and agents, from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the service or violation of these terms and conditions.

A. By using SITTER.LIVE's services, the User agrees to waive their right to a lawsuit or jury trial and instead agrees to settle any disputes, claims, or controversies through mediation or arbitration in Lucas County, State of Ohio. The User acknowledges and agrees that this waiver of the right to a lawsuit or jury trial constitutes a knowing, voluntary, and intentional relinquishment of such right and that they have had the opportunity to consult with legal counsel before agreeing to these terms.

7. Update s and Modifications: SITTER.LIVE may modify these terms and conditions at any time, with or without notice, and your continued use of the service after any such modifications will be deemed to constitute your acceptance and you are bound by the updated modified terms and conditions.

Conclusion: These terms and conditions constitute the entire agreement between you and SITTER.LIVE regarding your use of the service, and supersede all prior agreements and understandings, whether written or oral.

Any failure by SITTER.LIVE to enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by SITTER.LIVE in writing.

Thank you for taking the time to read through our Terms and Conditions. We appreciate your trust in SITTER.LIVE and hope that our commitment to protecting your privacy and providing high-quality services has been made clear. If you have any questions or concerns about these terms, please do not hesitate to contact us.

Contact Information: If you have any questions or concerns about this data policy or our personal information practices, please contact us by Certified Mail at:

SITTER.LIVE
ATTN: Terms and Conditions
2250 Perrysburg Holland Road
Suite G6
Maumee, Ohio 43537.